Online Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location: Water/Sewer Bill Payment Portal
To pay for other city services online, visit the City of Columbia Online Payment Portal

Payments Methods: Visa, Master Card, American Express, Discover, Electronic Check

Fee Schedule: See the update below for credit card fees.

Electronic Check
$2.50 per transaction

Hours:
Online portal access 24/7
8:30-5:00 M-F for questions about this service

Phone: +1 (803) 545-3300 City of Columbia Customer Care

Payment Restrictions: None

Update:

To continue to provide our customers the ability to make in-office payments with a debit or credit card, the City of Columbia has partnered with Value Payment Systems (VPS), a third party service provider, to bring you a new payment service. The convenience fee collected is in no way associated with the City and is collected solely by VPS.

If you do not wish to use this service, you may pay the City of Columbia directly by other traditional methods such as cash or check.

New Convenience
Fee Schedule

2.5% Credit Card Fee
1.5% Debit Card Fee

$1.95 Minimum Fee

Mail-In Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
PO Box 7997
Columbia, SC 29202

Payments Methods: Check, Money Order

Fees: No fees

Payment Restrictions: None

Phone Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location: City of Columbia Utility Telephone Payment

Payments Methods: Visa, Master Card, American Express, Discover, Debit Cards with NYCE Star and PULSE logos

Fees: $4.00 per transaction

Hours: 24/7

Phone: +1 (866) 942-6729

Payment Restrictions: Allow 2 business days for your account records to be updated.

Walk-In Payments

Payment Center

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
1339 Main St.
Columbia, SC

Payments Methods: Cash, Check, Credit Card, Money Order

Fees: No fees for cash, check, or money order. See the update above for credit card fees.

Hours: 8:30-5:00 M-F

Payment Restrictions: None

The Mailroom

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
1505 Charleston Hwy.
West Columbia, SC

Payments Methods: Cash, Check

Fees: No fees

Hours: 8:30-5:00 M-F

Phone: +1 (803) 796-8855

Payment Restrictions: No Credit Card payments. Must bring bill. No past due bills.

Eau Claire Office

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
3905 Ensor Ave.
Columbia, SC

Payments Methods: Cash, Check, Credit Card, Money Order

Fees: No fees for cash, check, or money order. See the update above for credit card fees.

Hours: 8:30-5:00 M-F

Payment Restrictions: None

Night Depository (Drop Box) Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
Payment Center
1339 Main St.
Columbia, SC 29201
OUTSIDE THE MAIN DOOR

Payments Methods: Check, Money Order

Fees: No fees

Hours: 24/7 for Drop-Box; 8:30-5:00 M-F for Phone-in questions

Phone: +1 (803) 545-3300 City of Columbia Customer Care

Payment Restrictions: Payments processed on the following business day.

Bank Draft Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location: Your bank

Payments Methods: Deducted from your bank account

Fees: No fees

Hours: 8:30-5:00 M-F

Phone: +1 (803) 545-3300 City of Columbia Customer Care

Payment Restrictions: No past due bills.

To Sign Up:
Fill out and submit the Easy Pay Billing Application or contact City of Columbia Customer Care at +1 (803) 545-3300

First Citizens Drive-Thru Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location: First Citizens Bank Branches – see branch locations at right

Payments Methods: Cash, Check

Fees: No fees

Hours:
9:00-5:00 Monday thru Thursday
9:00-6:00 Fridays

Phone: +1 (803) 545-3300 City of Columbia Customer Care

Payment Restrictions: Must bring bill. No past due bills.

Branches:
1301 Park Street
7366 Garners Ferry Road
2621 North Main Street
615 Knox Abbott Drive
2600 Rosewood Drive
1612 Saint Julian Place
2638 Two Notch Road
9800 Two Notch Road
7039 Parklane Road
949 Lake Murray Boulevard
1509 Dutch Fork Road
131 Forum Drive (Sandhills)